Delaware County’s Frontline Honored This Week
(Delaware County, OH) April 18, 2013—Delaware County sheriff’s deputies depend on the voice on the other end of the line when they call 9-1-1 dispatch during their shifts. And so do the thousands of residents who call 9-1-1 monthly in need of critical police, fire, and first aid.
This week is “National Telecommunicators Week.” Locally, the Delaware County Sheriff’s Office is making sure its 9-1-1 dispatchers feel appreciated, as they recognize their 24/7 efforts.
In 2012, the Sheriff’s Office dispatchers took more than 54,000 calls for assistance – a 15% increase over the previous year. “The pressure on these folks is tremendous,” says Delaware County Sheriff Russ Martin. “Hour to hour it is one of the most stressful jobs in this profession. These are the unseen heroes; the frontline who remain calm, cool and collected call after call. We honor and thank all of them,” says Sheriff Martin.